020 – Curtis Sparrer on why celebrity interviews are like a high-performance sport

Curtis Sparrer, principal at Bospar PR in San Francisco, shares terrific insights on why celebrity interviews are like a high-performance sport. He also explains how to set up really successful media engagements, tips on working with celebrities (he’s done award-winning work with George Takei of Star Trek fame), and how to grow trust-based relationships with clients.

020 - Curtis Sparrer on why celebrity interviews are like a high-performance sport


About Curtis:

Curtis Sparrer, principal at Bospar, is one of Business Insider’s “50 Best Public Relations People In The Tech Industry,” and has led PR campaigns for start-ups and big names including 1010data, Apigee, Ebates, FusionOps, PC Tools, On24, PayPal, SOASTA, Tetris and even the alien-hunting SETI Institute. PRWeek has profiled more than a dozen programs led by Curtis as examples of especially innovative and effective techniques with outstanding results. Examples include: “SOASTA campaign out of this world” and “Film festival puts new technology center stage.”

Some of Curtis’ most memorable media coups have included getting a client featured in a Jay Leno opening monologue; another featured in Google’s daily Doodle; one on the cover of Wired and another profiled in a full-length CNN news feature.

Curtis’ PR strategies have been covered in Forbes: “Which PR Coverage Produces The Highest Results? This New Poll May Surprise You.” Adweek has also published his articles “Why Tech Companies Need a Broad Media Strategy,” “How to Make the Client-Agency Relationship Work” and PR Lessons Learned From Donald Trump” among others.

Curtis was previously an Emmy-award winning Executive Producer of KRON-TV, the nation’s largest independent television station. His writing has appeared in a variety of outlets, including the Dallas Morning News. His behind-the-scenes media experience helps his clients attract the attention of the most coveted journalists. Curtis also puts his unparalleled TV training skills to work to personally prepare each of Bospar’s client spokespersons to shine during their many moments in the spotlight.

Curtis’ favorite mantra: “The difference between involvement and commitment is like a ham and eggs breakfast. The chicken was involved. The pig was committed.”


Main Points:

Working with a celebrity or CEO on successful media engagements:

  • Consider what they can and can’t talk about; do a deep dive with them and their management team about those issues before any media interviews.
  • Before an interview, clarify with the journalist what questions will be asked; ask for a written Q&A beforehand; be clear about ground rules; let them know what you want to focus on. Be clear about anything you’d like the journalist to include in the story. Send a follow-up note with thanks and a reminder of the key point(s) you’d like to have included in the story. If your key message isn’t included in the final version of the story, contact the journalist to politely ask that the message be included in that or a future story.
  • Crafting the message:  First, ask celebrities what they are planning to say.
  • Repeat the message: Working it into every interview in several ways helps ensure that key messages are included in the final article.  Use pep talks with spokespeople to help keep them on message and excited to keep delivering the messages.

George Takei and Curtis Sparrer

Why celebrity interviews are like a high-performance sport:

  • For media tours, consider how many engagements is enough versus what is too many.  For a celebrity, after about five interviews, you often have diminishing returns as they get tired.
  • Manage the message and the energy in interviews: For longer interviews or media tours, include refreshments to get their sugar levels/energy up so they can perform. Avoid including dairy products to keep the voice clear. Include long energy foods that won’t lead to a sugar crash; fruits like bananas are great. Check with the talent’s management or agent to information on what they prefer.

Media training:

  • Use recorded media simulations to prepare senior leaders or other spokespeople for their on-camera interviews.
  • Give criticism in private to help them learn and develop their skills without needing to save face in front of their staff.
  • Arrive early to media interviews to give them a chance to get a feel for how the show is flowing.
  • Ask production assistants if they have a copy of the script, because it might have a copy of the questions.
  • Make sure your clients read the news on the day of their interview and give them a run-down on that day’s news in their sector, because they could be asked their opinion on breaking news.  This keeps them from being caught off guard.

Newsjacking:

  • Pay attention to the news for opportunities to give your perspective on breaking stories.  Local news producers are always looking to localize (find the local angle) national or international stories to make them relevant to their local audience.
  • When a story breaks, journalists are trying to figure out what will happen in the future, what people can expect in the next X days.
  • To get coverage that matters to your client’s business, have the CEO give a three-sentence statement, including what this news event means, what people can expect in the future, and why we are an expert to talk about this.

The importance of speed when responding to media:

  • Don’t perfect a statement to death; perfect is the enemy of the good.
  • A good-enough statement on time is far more valuable than a perfect statement that is too late.

Personal branding and networking for PR professionals:

  • Share with your boss what your professional priorities are; helps build your reputation with your coworkers and leadership.
  • On LinkedIn, talk about your core values and why they are important to you; make sure you also live those core values.
  • Don’t depend on building your brand on only one social platform; cross-pollinate content across your social platforms; show your personal side.
  • Brand consistency in developing your personal brand is important, with some exceptions: Authenticity that is not self-promotional (such as sharing photos from your birthday or other important personal event).
  • The biggest turnoff with LinkedIn is that it can be an echo chamber of bragging, so break that up with something other than how great you are professionally.
  • Be willing to talk about your mistakes and the lessons you learned. Failure is the best teacher and we can learn from it.
  • Fail fast, learn from your mistakes, and tell the story as you go.
  • Be willing to be vulnerable; it makes you human. This isn’t appropriate for all CEOs, so it’s important to know your client and what will work for them.
  • Media tours are a great way to bond with your CEO (or other client), because you’ll spend hours with them in the process. This presents opportunities to get to know them better and to identify other PR opportunities for them.
  • Make it a point to attend awards ceremonies and other events that are important to your client. They need to see you as someone who really is in their corner.
  • You want to be seen by your client as the trusted, safe counsel for them.

References from this conversation:

 


Contact Curtis:

office: 415.913.7528 | mobile: 713.240.0485

email: curtis@bospar.com | Twitter: @thatcurtis


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018 – Authority Marketing: Michael Greenberg’s secret sauce for positioning brands

Authority Marketing is Michael Greenberg’s secret sauce for positioning people and brands. It is the act of positioning someone as an expert in order to bring in more business. As founder and chief strategist at Call for Content, Michael shares his uniquely powerful method of building authority through content and leveraging that for B2B marketing. He also provides a free link to download his Authority Marketing Playbook. Michael’s word of wisdom: “Start creating content; just do it.”

Michael Greenberg, founder and chief strategist of Call for Content
Michael Greenberg, founder and chief strategist of Call for Content

Key points about Authority Marketing:

  • Authority marketing is B2B marketing, but with core expertise that enables a client to be differentiated in ways traditional B2B content marketing doesn’t allow.
  • Authority marketing is the act of positioning someone as an authority or expert in order to bring in more business.
  • Michael’s Authority Marketing Playbook includes 18 ways to establish yourself as an authority or expert.
  • Knowledge is the best way to distinguish yourself in a field, particularly as we move toward a knowledge economy in which lower-level tasks are increasingly automated.
  • Clarity of purpose is the most important thing in marketing and brand positioning.
  • There are four marketing situations for products or services: 4 Marketing Situations
  • Michael seeks to drive measurable results over anything else. Some clients just want to be famous, but if it’s not in the pursuit of a business objective, it shouldn’t be part of the marketing plan.
  • Setting expectations with clients is key, especially at the beginning of a working relationship.
  • Deep work requires setting aside blocks of uninterrupted time.
  • Client referrals are invaluable; set the stage for more client referrals by:
    • Always saying, “Thank you” for every referral.
    • Sending the client a check every time a referral becomes a client.
    • Look for potential clients with large, established networks.
    • Invite potential clients to be a guest on the podcast.

Three phases of working with a client:

  • Michael breaks all projects into three phases:  Research, Plan, and Do.
    • Research focuses on the client and the client’s clients.
      • This includes interviews with a client’s best or ideal client.
      • Develop customer personas based on these interviews; these personas help identify the best content and channels to engage specific types of people.
    • Planning includes development of a content marketing strategy, based on research.
      • No plan survives contact.
      • Plans are kept light; they include personas, content channels, ideas for content.
    • Michael uses interviews to develop content for blog posts, podcasts, and other content.
  • It really helps when clients already have a style guide, particularly when producing videos and other products.

Questions from the Authority Marketing Playbook that are useful to better understand clients include:

  • Where do you hang out online?
  • Who do you ask for advice?
  • What are the big problems right now in your organization?
  • Tell me about an article you read recently that you enjoyed. Where did you find that article?
  • What media do you consume regularly?
  • Are you on social media?  What channels?

The power of podcasts:

  • Podcasts help build relationships and blog posts establish authority as an expert.
  • Including potential clients in interviews for podcasts and blog posts helps establish both relationships and authority; this powers business development.
  • Podcasts, especially business podcasts, allows engagement with potential clients in a media context, not in a sales context.

“Podcasts are, hands-down, the best way to open a door to a new relationship in B2B right now.”

Michael’s other podcasts:

On specializing and narrowing your focus

“A spotlight beats a floodlight, but a laser will show up over both.”

  • Michael focuses on building a narrow audience of 1,000-10,000.

Repurpose your content:

  • Start with creating audio content and then turn it into videos, blog posts, and books.
  • Michael contends that people prefer animated videos, so he converts audio interviews into short, animated videos using GoAnimate’s Vyond cloud-based animation tools.
  • Inexpensive transcription allows Michael to build a library of content with each client.

Resources from this episode:

Books and videos:

Seth Godin on the power of finding the smallest possible relevant audience:  “In search of the minimum viable audience.”

Zero to One by Peter Thiel also advocates starting with the narrowest possible audience.

Traction by Gabriel Weinberg (founder of DuckDuckGo) and Justin Mares, which outlines the bullseye framework for startup marketing.

Roberto Blake’s YouTube channel for “motivating and educating creatives.”

Gary Vaynerchuk.

Recording remote interviews:

Zencaster and Zoom to record podcasts. Zencaster has a free version. Zoom records separate tracks on each computer, which provides good audio quality and makes editing easier.

RINGR (pronounced “ringer”) to record podcasts on the go; offers a mobile version.

Recording in-person interviews:

Zoom handheld digital recorder.

Sennheiser e835 microphones.

Blue Icicle, which is a USB converter and mic preamp that connects an XLR microphone directly to a computer via USB.

Audio-Technica ATR 2100, which is a cardioid dynamic microphone with both USB and XLR connections. 

Gator microphone boom; Gator also makes technical gear bags and cases for audio equipment.

Outsourcing:

  • Freeeup for finding freelancers and contractors for stand-alone jobs.
  • For podcast post-production or other audio editing, see the note above for Tom Hardy at Podcast Pro Audio.

 


Call for Content logoContact Michael:

Email:  Michael@CallforContent.com

Web:  Call for Content

Twitter:  @gentoftech

LinkedIn:  https://www.linkedin.com/in/gentoftech/


Michael’s special offer:

Michael produced the Authority Marketing Playbook to get you started.  It was $50, but is now free!  Download yours today.


Organizations mentioned in this episode:

Call for Content: Establish your authority with done-for-you Content Marketing

Public Relations Society of America (PRSA)

PRSA Buffalo Niagara Chapter:  Thank you for your encouragement, @PRSABuffNiag!


 

Take action:

What did you think of this episode?  What’s your biggest challenge with PR?  Send me a note!

If you enjoyed this episode, please share it with a friend. Here’s the link:  https://bit.ly/2KP4PYz

 


Warning: Dad Joke ahead!

Where did Napoleon keep his armies? In his sleevies!

“Creating a PR Podcast”

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Creating a Strategic Public Relations Podcast

"Communicate openly, honestly, and frequently." - Deborah Lee James Secretary of the Air Force (U.S. Air Force photo by Tech. Sgt. Tyrona Lawson/Released)
“Communicate openly, honestly, and frequently.”
– Deborah Lee James
Secretary of the Air Force
(U.S. Air Force photo by Tech. Sgt. Tyrona Lawson/Released)

Why blog about a podcast?

In this blog, I’ll document the process for creating the “Better PR Now” podcast, website, social media presences, and supporting collateral materials. I’m doing this in a public blog for two reasons: First, by publicly posting progress (or lack thereof), I will create some social pressure to keep me moving forward. Second, by documenting this process, I hope to provide useful insight for others who might learn from my mistakes and, hopefully, use what worked to jump-start their own podcast production.

Before focusing on the mechanics of creating the podcast, let’s take a quick look at the topic: Better PR Now. What does this mean?
Continue reading ““Creating a PR Podcast””